Description
Assessment Preparation
What to Bring on Assessment Day
Required Items:
- Your dog on a comfortable leash and harness/collar
- Current vaccination certificates (physical copies or digital)
- Emergency contact information for someone local
- Any current medications your dog is taking
Recommended Items:
- Your dog’s favorite high-value treats
- A comfort toy or blanket if your dog is nervous
- Water bottle for your dog (we also provide fresh water)
- Positive attitude and patience!
Pre-Assessment Tips
The Day Before:
- Ensure your dog is well-rested
- Normal feeding schedule (don’t skip meals)
- Light exercise to reduce excess energy
- Review our requirements checklist
Assessment Day Morning:
- Normal breakfast (don’t feed extra)
- Brief walk to relieve themselves before arrival
- Arrive 5 minutes early for check-in
- Stay calm and positive – dogs pick up on our energy!
Important Policies
Cancellation & Rescheduling
- 24-hour notice required for cancellations or rescheduling
- Same-day cancellations will forfeit 50% of assessment fee
- Emergency situations will be considered on a case-by-case basis
- Rescheduling is free with proper notice
What Happens After Assessment
Successful Assessment:
- Immediate access to book daycare and boarding services
- Welcome package activated (tag, voucher, free session)
- Personalized care plan sent within 24 hours
- Priority booking status activated
Additional Support Needed:
- Detailed feedback provided on areas for improvement
- Training resource recommendations
- Option to re-assess after 30 days at 50% discount or
- Continued support and guidance offered
Health & Safety Protocol
- All dogs must pass our health screening on arrival
- We reserve the right to postpone if your dog appears unwell
- Our facility is cleaned and sanitized between assessments
- All staff are trained in canine first aid
Contact & Support
Questions Before Your Assessment?
Phone: 066 092 9688 (WhatsApp available) Email: info@poochycoo.co.za Business Hours: Monday – Saturday, 7:00 AM – 6:00 PM
Common Pre-Assessment Questions
“My dog is nervous around new people/dogs” Our team specializes in anxious dogs. We’ll take extra time and use calming techniques to ensure a positive experience.
“What if I need to reschedule?” No problem! Just give us 24 hours’ notice and we’ll find a new time that works for you.
“Can I stay during the assessment?” We find most dogs perform better without their owners present, but we can accommodate special circumstances.
“Do you assess all dog breeds?” We’re excited to welcome strong breeds to our pack! To ensure every dog has the most pawsome experience, we assess power breeds (like Pitbulls, Rottweilers, Dobermans, and Mastiffs) only when they’re young pups under 8 months old. Have questions about your specific breed? We’d love to hear from you at 066 092 9688! 🐾
“How soon will I know the results?” You’ll know immediately after the assessment, and we’ll discuss next steps before you leave.
Assessment Investment Value
Your R350 assessment includes:
- ✅ Professional behavioral evaluation
- ✅ Personalized care plan and recommendations
- ✅ Success rewards package (R800+ value)
- ✅ Priority booking status for future services
- ✅ Ongoing support and guidance
- ✅ Peace of mind knowing your dog is in expert hands
Total value received: R800+ Your investment: R350
We’re confident your dog will love our pack as much as we’ll love having them!
How Our Two-Step Booking Works
Due to our specialized booking software, we use a simple two-step process:
Step 1: Schedule Your Appointment
- Click “Schedule Assessment” below
- Create profiles and select your preferred date/time
- Receive your unique Booking ID
Step 2: Secure Your Spot with Payment
- Return to this page and purchase your assessment package
- Enter your Booking ID during checkout to link everything together
- Receive final confirmation with all details
This process takes about 10-15 minutes and ensures your spot is reserved.
What to Bring on Assessment Day:
- Your dog on leash with comfortable harness/collar
- Current vaccination certificates
- Any special treats or comfort items
- Emergency contact information
- Positive attitude and excitement!
Need Help?
Contact us at 066 092 9688 or info@poochycoo.co.za if you have questions during the booking process.
Assessment fee includes full evaluation, personalized care recommendations, and priority booking for future services.